Grupo La Habana manages the Google reviews of its Puerto Banús venues with an AI agent: it analyses them, detects the sentiment and publishes the reply to positive ones. The rest reach the venue by email with a suggested reply, so the team can look into the case and...
Every Google review for Real Club Pádel Marbella is handled by an AI agent: it analyses them, sorts them and replies in each customer’s own language. Positive reviews are published automatically; critical ones reach the team with a reply already drafted....